Our Policies

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Shifting your home is a stressful experience in your life. We are dedicated to minimize this stress and make your move a successful one for you and to your family. Here, we follow a logical approach as below.

Pre move survey
Our professionally trained moving consultants would provide you with allabout your move – assess the volume of the shipment to be moved, evaluate your packing requirements, explain our methods to protect your belongings and other relevant information as well.

Moving proposal
Upon completion of the pre move survey, our comprehensive obligation free proposal (quotation) would be submitted.

Moving protection
Our local move service includes professional packing or wrapping of all items. Blanket pads, plastic containers and other reusable materials would be used to keep the budget under control and to avoid waste materials. We will be also using packing materials meant for international moves for protecting your valuable and fragile items.

New Shagun Packers & Movers use different types of article stickers mentioning the items packed inside the boxes, cartons and fragle items.

Transportation
Well maintained covered moving vans are used for the safe transit.All different size of containers will be used for different size of household materials, we have 500 containers of all size including car and hosehold in one truck .i.e. sizea 14ft / 16ft /18ft / 20ft/ 24ft/ 30ft/ 50ft. It is always safe to move household through container only.

Delivery
We believe, you need your home to be set up as quickly as possible. Upon reaching your new residential premises, all items after unloading will be unpacked, assembled and placed in the respective rooms as required by you. All debris will be removed thereafter.

"TO EXCEL IN CUSTOMER SATISFACTION WITH CONTINUOUSLY IMPROVING QUALITY SERVICE IN PACKING AND TRANSPORTATION".

Our mission statement "Assure a quality move with customer satisfaction" clearly defines our goal.

We are committed in providing a quality move which comprises of a pre determined move plan with value added services without claims and complaints and guided by accurate communication and proper documentation.

Our defined operating procedures, continuous staff training programs, and daily performance evaluations ensure customer service levels are of the highest standard levels. To add, our well maintained facilities, equipments and materials supported with professional estimation expertise, move counselling, maintenance of international packing standards, standardized packing materials have enabled us to become a professional moving company in India.

Our services apart from handling international moves also include handling of local/domestic moves (homes & offices)

Our Quality
  • Attending Your Specific Needs
  • Trust Worthy and Professional Teams
  • Standardised Packing Material
  • Excellent Door To Door Services World Wide
  • Free Pre Move Surveys and Estimations
  • Trained Packing Crews (Male & Female)
  • Reputed Overseas Agents
  • Fully Covered Vehicles

At New Shagun Packers & Movers we offer a wide range of packing services for house moving, office moving, fine-art moving, machinery moving. With over 2 decades of packing experience and a highly skilled team of packers and movers you can be assured of the very best quality.

The packing materials we use have been developed through our ceaseless efforts to provide the best protection for your valuable goods during transit with India or during International shipping. Some of the packing materials used are as follows:
  • Brown Paper & Tags
  • Bubble Wrap, Foam, Thermocol
  • High Quality Corrugated Rolls & Sheets
  • Domestic Boxes
  • Polythene & Plastic
  • Stretch Film
  • Perfect Boxes
Beside these we have a developed a variety of cartons specially designed to meet your needs. Some of them are:
  • Books Cartons
  • Computer Cartons
  • Crockery Cartons
  • Coat Cartons
  • Large Multipurpose Cartons

The goal of any training program is to close the gap between how employees currently perform and how they need to perform to meet company objectives. Specific objectives can include membership sales goals, improved retention rates and increased personal training participation; however, increased profitability is the ultimate goal. Training empowers employees to contribute toward reaching these company objectives.

Benefits of training include:
  • Reduced employee turnover rates. Employees feel valued and understand how they can impact the company’s success.
  • Increased customer satisfaction. Friendly interactions and proactive behaviors prevent customer complaints. Customers remain loyal and are more likely to book through us and refer new clients.
  • Increased productivity and efficiency. Trained employees make fewer mistakes and get more work done in a given time period. Managers spend less time solving problems, correcting behaviors, answering questions and assisting employees with job responsibilities.
A Systematic Approach to Training
A successful training program needs to be tied closely to the company’s mission and goals. It also should be systematic. Systematic procedures allow our managers to combine various elements of training to make them function as a whole. Systems provide employees with consistent, progressive methods of execution in order to meet a goal. While the steps in any given system may not always be the same, they provide boundaries and guidance so the desired outcome is repeatedly and consistently achieved with little error.

The components of a training program should communicate the value of employee performance within the organization and the importance of training upon improving it. Common points include employee orientation, performance analysis, training design and implementation, and training evaluation.
  • Meeting Co-Workers, Supervisors and company leaders
  • Learning the company mission and goals and how their responsibilities contribute to them
  • Exploring customer profiles, demographics, goals and expectations plus company policies and procedures
  • Learning performance expectations, evaluation procedures and training requirements
  • Obtaining on-the-job training necessary to successfully perform the job
  • Learning where to find answers to questions that may arise